FAQ

Frequently Asked Questions

Have questions about plumbing installations, repairs, or specialty services? Find quick answers below. If you don’t see your question, call us at (805) 793-3786.

? What plumbing services do you offer?

We handle general plumbing installations and repairs, trenchless sewer repair, drain cleaning, commercial boilers, hydro jetting, drain/sewer inspection and repiping, gas line repair and repiping, water heaters, and water line services.

? Which areas do you serve?

We proudly serve Santa Barbara, Thousand Oaks, Ventura County, Santa Rosa, Santa Paula, Camarillo, Oxnard, Ojai, and Moor Park in California

? What are your business hours

Mon – Sun: 7:30 AM – 6:00 PM.

? Do you provide estimates?

Yes. We offer clear, up-front estimates before any work begins. After an on-site assessment, we outline recommended options and pricing so you can choose what fits your needs and budget.

? What is trenchless sewer repair and when is it used?

Trenchless methods repair or replace underground sewer lines with minimal digging—ideal for properties where protecting landscaping, hardscapes, or structures is a priority. It’s commonly used for cracked, root-intruded, or aging lines.

? How is hydro jetting different from snaking?

Snaking breaks through blockages; hydro jetting uses high-pressure water to scour pipe interiors, removing grease, scale, and roots for a more thorough, longer-lasting clean—especially effective for recurring clogs.

? Do you work on commercial boilers?

Yes. We service and maintain commercial boiler systems, including diagnostics, repairs, and routine maintenance to improve performance and longevity

? Can you inspect my drain or sewer without digging?

Yes. We use video camera inspections to locate blockages, cracks, or root intrusions and to verify pipe condition prior to repairs or repiping.

? What types of water heaters do you service?

We install and repair both tank and tankless water heaters. We’ll help you decide based on capacity needs, efficiency goals, and budget.

? Do you handle gas line repairs and repiping?

Absolutely. We diagnose leaks, perform repairs, and complete repipes in compliance with code and safety standards. If you suspect a leak, leave the area and contact us immediately.

? How quickly can I schedule service?

Most standard appointments can be scheduled the same week. For urgent issues (backups, leaks, no hot water), call us and we’ll aim to prioritize your visit.

? What payment options do you accept?

We accept major payment methods and provide itemized invoices. If you have questions about insurance claims or project financing, let us know during your estimate.

? How can I prevent drain clogs?

Avoid pouring grease down drains, use hair catchers, run hot water after use, and schedule periodic maintenance—for heavy-use kitchens or commercial spaces, hydro jetting can prevent recurring buildup.

? How do I book an appointment?

Call (805) 793-3786 or use the contact form to request a visit. Share a brief description of the issue, photos (if possible), and your preferred times.